KING OCTAVIOUS This hi-top sneaker puts the key elements of hiking boots on a futuristic design. The lace-up front features silver-metallic hooks, reinforced eylets and a maxi padded tongue branded with logo. The oversized sole is made from light rubber, while the upper is crafted from soft italian leather with richly embossed detailing. A back pull tab ensures easy fitting.
JD Lawrence’s King Collection consists of designer men shoes and sneakers. Designed by JD Lawrence the high-quality collection is 100% hand-crafted in Italy and combines, handcrafting tradition, quality and luxury.
Sizes: Regular Male (7US-14US) Female (6US-11.5US)
Retail price:from $349
King Octavious
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Frequently Asked Questions
What methods of payment do you accept?
We currently accept the following methods of payment: Visa, MasterCard, American Express, Discover and PayPal. We do not accept Cash, CODs, checks, credit card gift cards.
Can I change my order?
All shoes are custom made and our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed.
If you are unsure of what size to order or have any other questions about any of our products, please feel free to call us at (408) 475-3529. We’re happy to help you.
How long do refunds take?
Our shoes are made to order. So make sure the shoes you select are what you want. There are NO REFUNDS.
How long does processing and shipping take?
The time it takes for you to receive your order will depend on your location, the item(s) ordered, and the shipping speed you selected.
All shipments take place in two stages: processing and transit.
Processing
Processing and packing times are estimated 48-72 hours. This excludes orders placed on the weekend.
Transit
- Standard delivery service 25-30 business days
- Express delivery service 20-25 business days
- Overnight delivery service unto 20 business days
Time frames are dependent upon order, size date and your location. Also keep in mind the King Collection are custom shoes made to order.
How can I contact customer service?
We currently offer the following ways to contact us:
Phone: (408) 475-3529
Email: kingshoecollection@gmail.comHow is sales tax calculated?
We collect sales tax on orders delivered to certain jurisdictions. Order totals listed on your screen reflect estimated sales tax. The actual charge to your credit card will reflect the applicable state and local sales taxes and will be calculated at the time you checkout. Your actual tax total will include the correct local sales tax (if applicable). If you have any questions about the tax rate, please contact customer service by calling (408) 475-3529 or emailing KingShoeCollection@gmail.com
Do you give refunds?
Our custom shoes are made to order. Please note when purchasing and finalizing your order you agree and understand there's NO REFUNDS.
Please allow two weeks for your return to be processed. You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles.
How do I return a defective item?
We are sorry you are experiencing an issue with your product! To help expedite your concern, please see the general guidelines below to help determine if your product will be considered defective by our review team.
Definition of a defective product:
- A Defective Product is an imperfection in a product that has a manufacturing or design defect.
Examples of what is not considered defective:
- Worn stitching, worn soles or frayed webbing due to normal wear
- Damage that is a result from misuse, normal wear and tear or damage occurred during storage
- Broken or damaged laces, lace retention devices and worn soles
- Product acquired from aftermarket sources such as online auction sites, liquidators, consignment shops, private sellers and salesman samples
- Improper fit. Fit is the responsibility of the owner and should be assured within return window
- Comfort issues
If you feel your product is defective as a result of a manufacturing or design defect, please call us. (408) 475-3529
STANDARD SHIPPING COSTS:
$15.00 (Orders under $400)
Free (Group Sales over $1500.00)
ESITIMATED DELIVERY*
25 to 30 business days (Tue-Sat delivery)*
_____________________________________________
EXPRESS SHIPPING COSTS:
$25.00 (Orders under $400)
Free (Group Sales over $1500.00)
ESITIMATED DELIVERY*
20 to 25 business days (Tue-Sat delivery)*
_____________________________________________
RUSH SHIPPING COSTS:
$50.00 (Orders under $400)
Free (Group Sales over $1500.00)
ESITIMATED DELIVERY*
upto 20 business days (Tue-Sat delivery)*
We will NOT ACCEPT returns for exchanges on any items that have been worn, exposed to damaging elements or if the King Logo tags have been removed. Returns that are soiled or damaged through wear and tear may not be accepted for a refund or exchange. Should an item be received by you in a damaged state or without tags, we ask you contact us immediately. We strongly recommend that products and packaging are checked thoroughly before they are tried on or any tags or packing are disposed of.
All shoes should be tried on a carpeted surface and kept in protective dust bags and custom box provided until you are certain you are keeping them.
The original King shoe box is considered a part of the product and shoes returned without it may be sent back to the customer.
* We do not refund shipping cost.
* No Refunds
Our shoes are custom made so when you purchase a pair, there made to order. Please be sure your selection is what you want before making your final purchase... There are NO REFUNDS!
If you are not satisfied. We will provide assistance with exchanging and placing a new order for the preferred item. Please note any duties and taxes will be incurred again as per exchanges.
Customer Service (408) 475-3529 kingshoecollection@gmail.com
Exchange orders will be cancelled after 7 days if not received.
Notes*
The online return process will require a printer, as you are provided a PDF to download that includes a shipping label and return document. If you do not have a printer, please call customer service.
Please keep a copy of return/exchange documentation for tracking purposes.
Please allow two weeks for your return to be processed. You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles.
We are sorry you are experiencing an issue with your product! To help expedite your concern, please see the general guidelines below to help determine if your product will be considered defective by our review team.
Definition of a defective product:
-
A Defective Product is an imperfection in a product that has a manufacturing or design defect
Examples of what is not considered defective:
-
Worn stitching, worn soles or frayed webbing due to normal wear
-
Damage that is a result from misuse, normal wear and tear or damage occurred during storage
-
Broken or damaged laces, lace retention devices and worn soles
-
Product acquired from aftermarket sources such as online auction sites, liquidators, consignment shops, private sellers and salesman samples
-
Improper fit. Fit is the responsibility of the owner and should be assured within return window
-
Comfort issues
If you feel your product is defective as a result of a manufacturing or design defect, please call us.
-
CONTACT INFO: The contact information listed here is for King Shoe Collectiom and Press Contact only.
King Shoe Collection Customer Service 1 (408) 475-3529 kingshoecollection@gmail.com
Monday-Friday 8am-9pm Est.
Saturday-Sunday 9am-6pm Est.
11/26 Black Friday 8am-10pm EST
11/29 Cyber Monday 8am-10pm EST
12/24 Christmas Eve 8am-5pm EST
12/31 New Year’s Eve 8am-5pm EST
